Help us deliver excellence across Jamaica. We're growing and looking for talented people.
OPEN POSITIONS
GENERAL MANAGER
Business Operations
$50K - $80K JMD/WEEK
The General Manager of Business Operations ensures the company's daily functions run efficiently, overseeing departments, budgets, and staff to meet strategic goals. They play a vital role in analyzing performance metrics, maximizing profitability, and driving operational efficiency.
KEY RESPONSIBILITIES
1 Oversee day-to-day business operations across all departments
2 Manage budgets, resources, and staff to meet strategic objectives
3 Analyze performance metrics and implement improvements
4 Maximize profitability and drive operational efficiency
5 Develop and execute strategies for business growth
Kingston, JamaicaFull-time
RECEPTIONIST / FRONT DESK CLERK
Front Desk · Operations
$30K - $45K JMD/WEEK
The Receptionist / Front Desk Clerk is the face and nerve-centre of Ice Makers JA — warmly greeting patrons, running the order management system, taking and processing purchases, coordinating supply purchasing, and dispatching drivers so every delivery goes out on time. It suits an organised, personable multitasker who keeps the front desk and daily operations running smoothly.
REQUIREMENTS
1 Strong computer literacy — comfortable learning and running an online order management system
2 Excellent communication and customer-service skills, in person and on the phone
3 Highly organised with strong attention to detail and accurate record-keeping
4 Able to multitask in a fast-paced setting — juggling orders, purchasing, and driver dispatch
5 Sound numeracy for handling cash/POS transactions and purchasing
6 Punctual and dependable; prior reception, dispatch, or front-desk experience an asset
Kingston, JamaicaFull-time
DRIVER / LOADER
Delivery Operations
$25K - $35K JMD/WEEK
The Driver/Loader is responsible for loading ice bags and insulated bins onto delivery vehicles and transporting them safely to customers across Kingston and St. Andrew. This role requires physical fitness, reliability, and a commitment to timely delivery and excellent customer service.
REQUIREMENTS
1 Valid Jamaican driver's licence (Class 2 or higher)
2 Ability to repeatedly lift and carry 50+ lbs (ice bags, bins)
3 Knowledge of Kingston and St. Andrew road networks
4 Clean driving record with no major traffic violations
5 Punctual, dependable, and able to work early mornings and weekends
6 Basic phone literacy for order confirmations and route navigation
Kingston, JamaicaFull-time
SALES AGENT / ASSOCIATE
Sales · Remote
REMOTE
Drive sales and build customer loyalty for Ice Makers JA. Primary duties include greeting customers, providing product knowledge, and assisting with purchases to meet sales goals. Handle cash/POS transactions accurately and resolve customer service issues promptly.
KEY RESPONSIBILITIES
1 Drive sales through upselling, cross-selling, and product recommendations
2 Greet customers and provide expert knowledge on ice products, bins, and cooling solutions
3 Process orders and handle cash/POS transactions accurately
4 Build and maintain customer relationships to drive repeat business and loyalty
5 Resolve customer service issues and complaints with professionalism
6 Meet individual and team sales targets on a weekly and monthly basis
Remote, JamaicaFull-time / Part-time
BRAND AMBASSADOR
Marketing · Remote
PAY PER ENGAGEMENT
Represent, promote, and embody the Ice Makers JA brand to increase awareness and drive sales. As the face of the company, you'll build long-term relationships that foster trust and authenticity with consumers through social media content, public appearances, and community engagement.
KEY RESPONSIBILITIES
1 Create and share engaging social media content featuring Ice Makers JA products
2 Represent the brand at events, parties, and public appearances across Jamaica
3 Build authentic relationships with customers, promoters, and venue operators
4 Generate leads and referrals that convert to orders and rentals
5 Provide feedback on market trends, customer preferences, and competitor activity
6 Maintain a professional and positive image aligned with the brand at all times